Exporter errors

RDSExporterErrors #

Meaning #

Alert is triggered when the Prometheus RDS exporter is reporting errors continuously.

Impact #

The monitoring system is degraded. RDS exporter does not collect RDS metrics, alerts cannot be triggered.

Diagnosis #

Look at Prometheus RDS exporter logs. The level=ERROR message should explain why AWS metrics can’t be fetched.

Common situations:

  • The exporter can’t be authenticated on AWS APIs
  • AWS role or AWS user used by Prometheus RDS exporter don’t have required permissions

Mitigation #

Depending on the error message, fix AWS authentication/permissions and watch the number of errors.

Alert will automatically be resolved when exporter stops generating new errors.

Additional resources #